A Pennsylvania Boston Market worker referred to as the police on a buyer’s 10-year-old autistic child on Wednesday, as a result of he wasn’t wearing a coronavirus face mask.
Nadina Newsman entered the Jenkintown restaurant location with her son Colin, who along with his autism additionally suffers from Down Syndrome and is non-verbal, according to ABC 6.
Newsman stated she went to select up dinner for her household, when her automotive broke down. She stated she donned a mask however, due to the recent climate, allowed her son to go with out one.
“It was 91 degrees outside, Colin wasn’t feeling well, we needed to go inside so Colin could cool off,” she informed ABC 6. “So I asked her [the employee] if we could sit there for about 15 minutes until our ride came and she said ‘I have to call the owner.'”
Newsman claimed the worker referred to as the proprietor, who reportedly stated the pair nonetheless wanted to exit the premises as a result of they weren’t following authorities pointers.
“I found it shocking that the girl working at Boston Market didn’t understand that and didn’t have the proper training, the proper information and nor did she have common sense,” Newsman added.
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She claimed the worker then proceeded to call the authorities. Based on Abington Police Deputy Chief Kelley Warner, officers responded to the call.
“I felt anxious, I felt nervous, I was really shocked that this is what I was dealing with,” Newsman informed ABC 6. “I felt sorry for my son that he was listening to this, that he was being handled this fashion’
When the officers arrived, they took her story and ended up giving her and her son a experience residence.
“The police arrived and were problem solvers and peacemakers,” Abington Deputy Chief Kelley Warner stated. “Officer McMenamin did his job and we couldn’t be more proud.”
Warner additionally stated no prices have been filed within the case.
Following the ABC report, Boston Market submitted a revised assertion in regards to the incident, apologizing and saying a brand new coaching protocol for that specific franchise.
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“Boston Market strives to provide the best guest experience possible,” the assertion learn. “Guest and employee health and safety is our top priority, and we sincerely apologize that the guest experience was not met while trying to maintain these safety standards. We are retraining our staff at this location to ensure a situation like this never happens again.”